As the Day is Long

Mood: Bored
Song: The buzz of the lighting fixture above me
Units of Caffeine: 4
Days Until Vacation: 88
It's about 3:30 in the afternoon and it seriously feels as if the whole day has passed already - It's going so freaking slowly today. And I state that I'm bored, but don't let that deceive you: I have plenty to do. I just feel like I'm doing the same, boring shit every day now. Wait a minute! I am doing the same, boring shit every day. Well, at least it won't go on for too much longer. Things to do; places to see.
So... I have a little gripe about collections agencies, (since it seems that, out of no fault of our own, K and I have been dealing with them a lot lately). The first instance was due to an error on the part Charter Communications. (K and I are in the process of writing several letters to the Better Business Bureau and the Attorney General about that); and now another one has crept out of hole somewhere. Very recently, K's parents have started receiving phone calls for K from yet another collections agency for yet another stupid bill that may or may not have existed so long ago that there is no possible way that we would have any record of paying it anywhere. So, for the second time in just as many months, we have had the following conversation with a collections agency:
COLLECTOR: "Hello. You owe us $x."
DR D.: "What is this for?"
C.: "It's for a bill from Widgets Inc. from December, 2000."
D.: "Uh... okay. This is the first we've heard of this and it's January, 2006."
C.: "Yes. You owe us $x."
D.: "Well, can you tell me what is was for?"
C.: "It's for a bill from Widgets Inc. from December, 2000."
D: "Thank you. I understand that, but what is it for? What service or good was this bill for?"
C.: "Well, I don't know. But you owe us $x."
Okay, so, granted, the bill isn't for a lot of money. (The same was true for Charter), but it's the point of the thing. Am I completely nuts for wanting to know what it is that I am paying for? The collections agencies seem to think so. While I am on the topic of collections agencies, let me say that they have the worst customer service methods ever. Something I have learned from my brother is to stay as calm as possible and be as pleasant as possible. I have found that people are a lot more willing to work with you if you are like this - Also, I'm sure that this attitude is quite refreshing for the representative working for the collections agency. Well, I thought I was sure that it was refreshing. The true fact of the matter is: the collections agency is always on the defensive whenever we talk with them; no matter how calm and collective we are. It's like this:
DR D.: "He, my name is...."
COLLECTOR: [interrupts] "WHOA! Sir! You are going to HAVE to calm down. I can NOT talk to you when you are THIS emotional."
If I were any less emotional, I would be in a coma. I am also quite pissed at the fact that they automatically assume that (a) K and I are deadbeats and (b) we are both liars. They actually work with the assumption that all are guilty until proven otherwise. Now, I realize that the majority of people they work with do fall within those categories. I was a collector for a while when I first moved to Texas and have witnessed first hand how low some people can be. But I also realize that there are always exceptions. So, this condescending attitude really doesn't fly with me. Especially when I am the one calling the collector back, trying to resolve the issue. I also don't understand the logic. If I am calm, cool and collective and get irritated by how I am being treated; I can't imagine that the same attitude towards someone who is really angry would yield anything by unsuccessful results.
So... now that I'm taking a break from theatre for a while; it seems that life itself wants to continue the drama. And with that, I have successfully killed one hour of my day. 30 minutes to go before packing up and heading home for yet another fun filled evening of doing whatever the hell I want.